Myola Privacy Policy
This policy explains what data we collect when you use the Myola app, why we use it, who we share it with and what your rights are. Data controller: MOYO Social LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA. Contact: admin@moyosocial.app.
1. Data we collect
- Account information: If you register with email, your email address and an irreversible hash of your password. If you use Sign in with Apple, the account identifier Apple gives us and, if you choose to share them, your name and email. If you continue as a guest, an identifier specific to your device.
- Profile information: Your name, user name, age, gender, country, bio and the photos you upload.
- Content you share: Your messages (text, photos and voice messages), posts, comments, likes, in-room chat and the reports you send.
- Support requests: The message you write to us from the Help page, the contact detail you choose to give and any screenshot you attach.
- Voice: When you turn on your microphone in a room, your voice is transmitted live to the people in that room; we do not record rooms. Voice messages you record and send in a chat are stored as part of the message and delivered only to the person you sent them to.
- Your connections: Who you follow, who follows you, who you block, and your profile visits. When you visit a profile, that person can see you in their visitor list.
- Purchase and earnings records: Your coin purchases (with Apple's transaction number; we never see your card details), gifts you send and receive, your diamond balance and the payout details you provide in a withdrawal request.
- Technical data: Your IP address, device model, operating system version, app version and error logs.
We access your camera, microphone and photos only when you use the related feature and have granted permission. We do not collect your advertising identifier and we do not track you across other apps or websites.
2. Why we use your data
- To create your account and provide the app's features.
- To process your purchases, gifts and payouts.
- To keep the community safe: reviewing reports, removing content that breaks the rules, preventing fraud and abuse. Public text (name, user name, bio, posts and comments) is automatically compared with a list of banned words before it is saved.
- To answer support requests and meet our legal obligations.
We do not sell your data and we do not use it for advertising.
3. Who we share it with
- Other users: Your profile, posts, presence in rooms and online status are visible to other members. Your messages are visible only to the person you send them to.
- Service providers: Our server hosting provider, our real-time audio provider for voice rooms, and Apple for payments. These providers process data only to serve us and must protect it to the same standard as this policy.
- Legal requirements: Lawful requests from competent authorities.
4. Retention and deletion
We keep your data while your account is open. You can delete your account at any time in the app under Settings → Delete Account. When you do, your profile, photos, posts, messages (including the photo and voice message files you sent), support requests and connections are deleted or de-identified. We must keep purchase and payout records for the period required by law.
5. Your rights
Under Turkey's Personal Data Protection Law No. 6698 and, where it applies, the GDPR, you have the right to access your data, ask for it to be corrected or deleted, object to processing and withdraw consent. Send your request to admin@moyosocial.app; we reply within 30 days. You can turn off camera, microphone and photo permissions at any time in your phone's settings.
6. Age limit
Myola is only for people aged 18 and over. We delete accounts and data we learn belong to someone under 18.
7. Security
Your data is transmitted over an encrypted connection, passwords are stored irreversibly, and access to data is limited to authorized staff. No system is completely secure; if a data breach occurs we will notify you as the law requires.
8. Changes and contact
If we update this policy we will publish the new date here and announce significant changes in the app. Questions: admin@moyosocial.app.